Refunds & Exchanges
Returns and Exchange Policy
Important Things for our Customers to Consider while Ordering from Uniform Wholesalers
- Uniform Wholesalers is an online wholesale store distributing workwear, uniforms and promotional clothing. We deal with more than 50 brands and 1000+ products.
- The aim of Uniform Wholesalers is to provide Australia’s top uniform, workwear and sportswear brands at the best price.
- This website is recommended for customers who are aware of the brands and the products that we sell. This website is not intended for people who simply wish to try out our products.
- All descriptions, images, size guide and other product specifications you find on our site is as provided by the suppliers/manufacturers.
- Slight variations in size or colour (industry standard of 4%) is possible as products are manufactured in different batches. Such variations in products are widely accepted and it cannot be stated as a reason to request for refund or exchange of any product.
- Returns or exchanges are valid only on items that have manufacturing defects or are faulty.
- No refunds or exchanges are entertained for incorrect choice of products or change of mind. Please double check the contents of the cart before finalizing the order.
- This policy of no refunds and exchanges is as per the policy guided by the Fair Trading .
- If you find that the product you received is faulty or has a manufacturing defect, please notify us immediately by sending us an email to firstname.lastname@example.org within 7 days of receiving the order.
- Please include as much information and pictures of the faulty product so that we can take it up with the supplier and will endeavor to revert to you with 2 business days of receiving your email.