I found the communication with Michael to be extremely pleasant and informative. My shirts are lovely and I am very pleased... The sizes for me was the scariest part as I couldn't try on first and I was getting them embroidered with my logo. Huge sigh when I slipped that first one over my head and it fitted me perfectly (well, it is a little tight but I need to loose a few kilos. So perfect) Thanks for the great polo shirts and the great value for money.